For hotels and care centres the 3CX VoIP phone system has a great extra.
3CX provides a hotel module that fully integrates with your
Property Management System (PMS).
As a result your collaborators don't need to learn to use an extra software
but can simply continue to work from their PMS
while all important information goes back and forth between the
PMS and the 3CX phone system.
Below you'll find a list with all integration possibilities.
Hotels no longer make any money on their phone system
but still need to have one.
Then why wouldn't you have it cheaper and more optimised?
Integration 3CX VoIP with PMS
The 3CX Hotel Module integrates with your PMS and provides the following possibilities:
- Check-in & out
- Wake-up call
- Call charging to PMS
- Room status
- Mini bar
Supported PMS systems
Basically you can integrate with any known PMS or your PMS provider can easily interface with a little help from Fly By Wire's people.
These systems have already been tested:
Check-in and check-out
Every time you check in a customer in your PMS his name is transmitted to 3CX through the hotel module and outbound calls will be allowed from the room.
So, when the customer calls reception, his name will appear on your screen. That's more personal than a room number, don't you think?